Most of the products are in stock in our warehouse in Rotterdam.
Additionally, the delivery times from our suppliers are very short, so we usually ship your order within 2 working days.
If we receive your product directly in stock in our shop in Rotterdam and your order is placed before 16:45 [4pm Local time] then your order will be shipped to you the next day. If your order is placed after 16:45 we usually ship within 2 business days.
If the product is in our shop we aim to send it the same day.
If you choose to pick up your order at our showroom we will inform you by e-mail as soon as your order is ready.
Brands with possibly different delivery times.
As we work a lot with foreign suppliers we can offer you exclusive and affordable range of products. We try to keep most of our products on our own stock but if the product ordered by you is not on our own stock but in stock of the supplier the delivery time may be longer (up to 6 days).
The following brands can therefore have a longer delivery time than normal:
6ku, Aero Spoke, Affinity, All-City, Aventon, BLB, Bomb Track, Charge, Cinelli, Clug, Columbus, Deda, Factory 5, Fyxation, H + Son, Kimori, Nitto, Oury, Paul, Phil Wood, Pinhead, Pro-Lite, Ridea, Shroom, Soma, Sugino, Tange, Velocity, Victoire YBN, YNOT, ZLDA.
If you need something really urgent feel free to e-mail us about the exact delivery time, we would love to help you out.
Our shipments are secured and with track & trace
We ship with DPD. This company will deliver within one day within the Netherlands and Belgium. DPD delivers from Monday to Saturday in the Netherlands. Outside of the Netherlands consignments are only offered during the weekdays.
You will always receive an email with a tracking code so you can track your package online.
All our packages that are sent are insured. CO2 emissions caused are compensated by DPD.
Delivery of bicycles
We mostly just ship bikes within the Netherlands or Belgium. If you live outside of these countries please contact us for a shipping quote.
Delivery times outside the Netherlands, Belgium, Germany
For shipping to an address outside ofthe Netherlands these are the additional delivery times.
Luxembourg: 1 business day
Other EU, Norway, Switzerland: 2 / 3 days.
North and Central America and Caribbean: 2 weeks.
Rest of the world: 3 weeks
Exceeding delivery time
If we can not meet our delivery time we will inform you ASAP, this will be done via email or phone.
We use two statuses for our products.
- Available: This means that the product is either in stock in our store or in the warehouse of our supplier.
- Out of stock: This means that the product is not currently available. Send us an email if you need to know the delivery of a product with this status.
With great pride we would like to announce that we use recycled packages. If you have received a package from us, it might include a different label.
We love our envirnoment and therefore we want to keep it as green as possible. If you have more questions regarding this please do not hesitate to contact us!